Rethink your Supply Chain

Optimize supply and demand and gain a competitive edge

Customer expectations have never been higher for delivery, quality and visibility into the process – but fragmented global, multi-channel supply chains limit your ability to respond immediately to issues, leading to mistakes and errors that waste time and money. Have you truly optimized your supply chain and driven out unnecessary cost to make your company more competitive in the Market? We'll show you how IBM can help -- through our portfolio of cloud-based, Software-as-a-Service and on-premise software solutions.

Webinar

The Role of the Supply Chain in Enhancing the Customer Experience

In today's global marketplace, effective supply chain management can be a significant competitive advantage. But what role should the supply chain play when it comes to enhancing the customer experience? Join this webinar with Bryan Ball from the Aberdeen Group to get five best practices for success.

Video eBook
3-minute video preview

Delivering a superior customer experience through an optimized supply chain

Today's complex global supply chains are full of volatility in markets, suppliersand customer demand. Learn how to achieve breakthrough gains by optimizing supply chain planning and execution.

The Supply Chain Perspective

Today's complex global supply chains are full of uncertainty. Meeting the challenge demands a new degree of cross-functional synchronization and agility across sourcing, logistics and inventory. With a focus on the customer, leaders are achieving breakthrough gains in supply chain planning, execution and optimization.

Supply Chain Perspective Image
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Report

Orchestrating a Customer-Activated Supply Chain- CSCO Insights From the Global C-Suite Study

Learn how chief supply chain officers are creating customer-activated supply chains. Find out how improving visibility, developing better collaborative partnerships and using data-driven insights can enhance the overall customer experience.

eBook

Today's Customer Data-Driven Supply Chain: Top Five Practices

Read this Aberdeen Insights report to get the top five practices from leading organizations for creating a more efficient and more responsive supply chain. Learn how leveraging the massive amounts of customer data across your organization can help you gain the competitive edge by delivering better service faster—and at a lower cost.

White Paper

Supply Chain Management's New Focus

Is the customer at the center of your supply chain? Read this guide to supply chain transformation and use it to evaluate your own customer experience delivery capabilities using a supply chain maturity model. This three-stage roadmap will help you create a supply chain that provides superior customer experiences—while boosting efficiency and lowering costs.

White Paper

Optimize the Supply Chain: IBM Solutions for Supply Chain Management

IBM supply chain management solutions enable businesses to anticipate, control, and react to demand and volatility within the supply chain.

 

Learn how you can reduce supply chain costs, increase operational efficiency, and improve the customer experience by fulfilling more perfect orders in the demand chain.

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Statistic 1

53% of Chief Supply Chain Officers ranked demand variability as their number one concern.

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Source: "New Rules for a New Decade: A vision for smarter supply chain management", IBM Institute for Business Value, 2010
Statistic 1

Over $15 trillion in inefficiencies comes from waste throughout the entire global commerce system.

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Source: IBM Institute for Business Value survey
Statistic 1

New rule #1: Know the customer as well as yourself. Smooth volatility with predictive demand. 69 percent of top executives view volatility in the new economic environment as their largest concern.

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Source: "Capitalizing on Complexity: IBM Global CEO Study." IBM Global Business Services. May 2010.
Statistic 1

More than half of all supply chain executives have implemented practices aimed at improving visibility, such as continuous replenishment and inventory management with customers. But less than 20 percent are pursuing these practices extensively.

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Source: "The smarter supply chain of the future: Global chief supply chain officer study." IBM Institute for Business Value. 2009.

Video: Another Perspective

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Solutions Video

Optimizing Your Buying Processes

Solutions Video

IBM solutions for Supply Chain Management and Optimization

Solutions Video

IBM Electronics Industry: Operations and Supply Chain Optimization

Global Summit 2014

While at the Smarter Commerce Global Summit 2014 Tampa, you can enhance your skills as an innovative leader in your company. Learn critical strategies on how to meet the expectations of your “Chief Executive Customer” and more:

  1. Apply the vision. You’ve seen the pace of change in the market. Customers are moving at the speed of life and rewriting the rules as they go. Embrace this new reality and apply the strategies and solutions that are driving customer value today.
  2. Make an industry impact. When you gain an edge in the latest industry knowledge and best practices, you can transform your business.  And when your business transforms, your competitors are forced to play catch up.
  3. Plug into the network. The brightest technical and business minds from around the world like to share. Hear what your peers are saying, and then make it your own.
  4. Maximize your investment. Your company has made an investment and you play an essential part in making the most of it. Learn new ways to maximize your IBM solutions through in-depth technical and business sessions.
  5. See it first. Get a glimpse into the future and learn about the latest trends in Enterprise Marketing Management, B2B, Commerce Customer Experience Management, Enterprise Content Management and Procurement.

Be prepared to make a difference when you leave; you will take away tools, tips and knowledge you can use immediately to drive results and transform your business.

Learn More
IBM Smarter Commerce Global Summit 2014

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